Contact

Write to us.

Support is by email, and every answer is in writing. Pick the address that fits and include what it asks for, so one message is enough.

Support

Anything about the product: a question, a rate that looks wrong, a hotel we matched badly, or trouble signing in.

A charge, a receipt, a refund, a tax exemption, or canceling by email if you would rather not use the billing page.

Include: The hotel name and the date or invoice number of the charge, sent from the address on your account.
We answer: A refund request, within two business days.
Read first: Refund and Cancellation Policy

A copy of the data we hold about you, a correction, a deletion, or any question about how your data is used.

Include: Send it from the address on your account, so we know the request is yours.
We answer: Within 45 days, as the Privacy Policy sets out.
Read first: Your Privacy Choices

Formal notices under the Terms of Service.

No phone line, no live chat, no sales calls.: Support is by email, during normal United States business hours, and it is answered by our support team. You get an answer you can keep and forward.
Found a security problem?: The Security page says where to send it and what helps us act on it.
It may already be answered.: The common questions cover the data, the suggestions, plans and your account.
Who you are writing to.: RevStar is made and operated by Shining Star Software, from the United States, based in Austin, Texas. More about us.